The Communcation System has been developed to be your RETAIL COLLABORATION CENTRE.
It is what makes us a community. We can send & receive messages to and from each other.
We can start topics for debates. Just start a conversation - we're listening.
Click on the links and the tabs - don't be afraid, nothing will break.
There is an AMAZING feature which allows you to:
As our membership grows and we have sub-groups (say shopping centre marketers, or newsagents) then certain mailings and posts will be for that special interest group only.
Do you answer the phone or do you assist the customer in front of you?
I hate it when the salesperson answers the phone
Give some feedback on your in-store telephone protocol.
If we are talking/serving a flesh-customer we won't answer the phone.
If there are flesh-customers in the store that have been greeted, but are not engaged in conversation/service when the phone rings, then we answer the phone and help the phone-customer.
If the phone caller is anyone other than a phone-customer, we say we will call them back when the store is empty.
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